An internet-only auction is a place where Sellers sell items in an online atmosphere. Internet-only events contain the same components (items, seller, bidder, price, quantity) as a traditional live auction; of course online events are done via the computer and the internet. At the scheduled time, items start closing in catalog order.

Traditional auctions are generally conducted on-site and in place at the asset location. Bidders are required to arrive early for an inspection and must remain onsite for the duration of the event while items are sold one at a time. Removal is usually the sale day, the bidder may be required to come back to pickup their items.

Rasmus events begin bidding weeks in advance of the event closing. Most Rasmus auctions feature a preview or open house for inspection one or two days prior to the conclusion of the sale. Bidders can take their time to become familiar with the catalog, bid interactively or use the MaxBid which allows the system to bid on your behalf up to your set amount.

With a Rasmus event, you can participate on your schedule and at your pace, from the comfort of your home or office.

EBay type auctions feature one item sold to one buyer. Each transaction is independent of each other. Both the Seller and the Bidder have to work hard to maintain communication, financial transactions, shipping arrangements and feedback to assure a successful sale. Rasmus auctions are special events which sell many items to many buyers. The average auction features several hundred to several thousands of items for sale. You can outfit your entire business with one inspection, one sales receipt, one payment and one pickup.

Rasmus notifies bidders of auctions using our weekly e-newsletter and special short-notice announcements. Our newsletter is opt-in only, and we promise never to share your email or information. If at any time you would like to opt-out, simply click remove at the bottom of the newsletter. The Rasmus newsletter is the best way to learn about late breaking, short notice opportunities and online events.

The final price is determined by many factors including quality, condition, quantity, location, marketing time, terms and schedule for removal. As with most auctions, the bidders who are familiar with the items and take the time to attend the inspection get the best deals. Almost every item starts at zero or $1.00 and sells to the highest bidder.

Yes, occasionally a Landlord or incoming tenant will want to make a bulk offer. All reasonable offers are considered and must be made by email. If an offer is accepted certified funds for the total purchase price plus tax and buyers premium must be on deposit at least 48 hours before the posted closing time. Generally, bulk bids are always higher than the anticipated sum of the individual bids, and as a result, are the exception.

If technical difficulties occur during the closing of a Rasmus.com sale we reserve the right to extend the closing times/dates as needed.

Rasmus reserves the right to: cancel, suspend, extend or reschedule an individual item and or event.

Rasmus.com takes your personal online security very seriously. Rasmus will never, ever share your email address or personal information. For more information about what how we use your information visit our Privacy policy. For information about our site security, click here for our security certificate.

In short it lets you bid on items. Each event has specific terms and conditions of sale which must be accepted. Additionally, the registration provides us contact information necessary to qualify you as a bidder. Click here to register.

NO, there is no fee to register; however, we do authorize your credit/debit card for $100.00 to assure you have a valid credit/debit card. The $100.00 authorization is similar to a hotel authorization. The authorization expires after the conclusion of the event.

Credit cards are required to registered since we want to be guaranteed payment If you make purchases.

You are ready to bid on all events. You only have to complete the registration form with your contact information one time, you use your bidder number and password for all events. You will be prompted to confirm your registration for each event including acknowledgement that you have read and agree to the specific terms for that sale.

Yes, most events feature a preview, inspection or open house one or two days prior to the conclusion of the auction. Approximately, 40% of the bidders attend the preview. It is our feeling that bidders, who take the time to attend the preview, are better informed, bid accordingly and get the best deal. From time to time, we sell assets that cannot be previewed. When an event does not feature a preview, bidders should carefully consider the descriptions, photos, details and terms of sale, then bid accordingly.

Yes, many of our Sellers have assets located in secure, high style office buildings. We often require that bidders sign in with a photo ID.

To bid, you must first register with rasmus.com, click here to register.

Once you are registered bidding is easy. Visit an online event with an active catalog. Click the link for online bidding.

Place the “Next Bid Required” in the “your bid” box and your ‘Max” bid in the “your maximum” box (max bids are optional) at the bottom of the page enter your user name and password. Click the submit bid button and after confirming that you accept the terms of sale your bid is entered.

You enter your bids next to the lot and submit bids at the bottom of each page. Enter your bidder number and password, you will be prompted to read and agree to the specific terms for each sale before bids are final.

Most sales will have an onsite inspection, preview or open house. Please refer to the “terms” for specific inspection dates and times. Rasmus.com reserves the right to make changes to the event catalog, inspection, removal or closing times.

Always bid on the item description. Only use the photographs as a guide. For demonstration purposes, equipment may be joined and photographed together. Do not assume a lot consists of more than one item simply because they are connected or pictured together. You are bidding on the item as described in the catalog. For instance, a supply cabinet does not include supplies unless specified. Please take advantage of the onsite inspection and read the descriptions.

The catalog is fully searchable. Please experiment with the category and search boxes to view the groups of items you are interested in. Once the items are presented on the page, you can easily bid on groups of items.

You can search by: Keyword or item number (any of the words, all the words, exact phrase, containing). You can search several item numbers or keywords at the same time by placing a space between your search requests

No. Only online bids can be made. We do not accept written, oral, email or telephone bids.

There is no minimum bid on most items. Occasionally, Rasmus will allow a Seller to place a minimum, confirmation, starting or proxy bid on an item. Generally, 99% percent of Rasmus.com items start at zero or $1.00 and sell to the highest bidder without regard to price.

Check the item description. If is says “sold bid price X” than it is being sold “bid price times the quantity. Check your final bid price before submitting your bid. For example, quantity equals 5 ("you must bid all 5" or "minimum quantity of 5") for $10.00 each This means a winning bid would be $50.00 ($10.00 x 5).

No, items close in online catalog order usually 5 items per minute (staggered closing). (Check specific event terms for details). Catalogs close dynamically and the closing time is automatically extended if a bid is placed within 4 minutes of an items posted closing time. Theoretically, bidding on an item could remain active indefinitely as long as bids continued to be placed within a four minute increment. The system is based on minutes, not seconds.

If you have been outbid you will be notified by email until midnight the day of the event. Please note that outbid notices are not sent on the day of the event closing. To quickly review your bids and see if you have won you can utilize the 'review bids' feature. Enter your Bidder Number and Password then “review bids” Items that they have been outbid on will be clearly marked.

You can quickly review the items that are still open by clicking the link for “active items.”

Please note: Our system is designed to offer the Seller a high degree of flexibility in matching the liquidation schedule to their specific requirements. Rasmus reserves the right to change, shorten, suspend or extend the event closing dates/times, inspections or removal dates/times.

Upon completion of an event, Rasmus has an automated system that processes your credit card and sends you a paid email invoice to the email address in your bidder profile.

Important! If you use multiple email addresses, make note of your registered e-mail address. Only the address provided at registration is sent notifications, alerts and final invoices.

Go to the online catalog and select Review Bids. Enter your Bidder Number and Password then “review bids”.

You have heard the slogan “an educated consumer is our best customer?” The same is true for online only auctions. Please take the time to attend the preview. Bidders who fully appreciate the quality and condition of the items get the best deals. We get some very nice items to sell, and we want you to get a great deal!

Many of our bidders begin bidding actively as items are closing. Internet only auctions can be more exciting than live auctions, because 3-15 items are closing simultaneously. However, to assure you do not get caught up in the frenzy of last minute bidding, we strongly recommend that you consider using the MaxBid feature. Just enter your maximum price. No matter how many items are closing, MaxBid will bid on your behalf - using only what it needs to keep you the 'winner'.

The majority of our bidders do not attend the preview. Study the photos (click the picture, as many items have multiple photos), read the descriptions and make note of the model numbers. If it looks good in the photo, it probably looks good in person. While we do not warrant items, we do take care to accurately describe items. Remember, the responsibility to inspect the items is on the bidder.

Yes, many bidders will increase their own bid to place it out of reach of other bidders.

Accepted forms of payment include Visa or MasterCard. You must have available balance on your credit card for your online purchases. At the conclusion of the event your credit card on file will be automatically charged for the entire amount of your purchases.

Yes, there is a 15% buyer’s premium. The buyer’s premium is a fee paid by the bidder to Rasmus.

A 15% buyer’s premium will be added to each purchase. If you bid $100.00 at check out you will be charged $115.00. (Unless otherwise noted in the specific event terms).

Yes, Sales tax will be collected for the state that the items are located. All buyers are charged sales tax unless the proper tax exempt forms have been submitted before the close of the event. Occasionally, certain administrative sales i.e. Bankruptcies and motor vehicles, are tax exempt.

You need to submit a tax exempt for each event with your bidder number and the sale closing date prior to the conclusion of the auction. Due to the number of jurisdictions we operate in, and the varied nature of the assets we sell, forms cannot be kept on file.

A tax exempt form can be downloaded in the terms of sale section of our website. Complete the tax exempt form to 703-823-5587. You must include your bidder number and the closing date of the event on the top of the form. Forms without this information cannot be accepted and you will have to apply to the individual state for a refund.

Important information regarding MARYLAND SALES - Please note that Maryland does not accept out of state exempt forms. You must apply to the state of MD for a refund.

Rasmus does not ship. Bidders need to arrange to pickup their purchases during the scheduled removal times.

Specific times, dates and locations are detailed in the “terms” section of each event. Our clients require very specific, narrow timeframes for removal. With rare exception, the removal dates and times are fixed; we cannot provide either early or late pickup.

Refer the event “location” listed on the main page. If items are in an alternate pick up location it will be detailed in the item description. Always refer to your emailed receipt for complete removal details.

No, buyers must bring personal and moving equipment such as dollies, hand carts, pads and tools necessary to disassemble and safely move items from the office space to the loading area. Buyers who are unfamiliar with the requirements of moving or disassembling items should arrange for professional assistance.

Yes, remember that your mover will require a copy of your sales receipt. We strongly recommend that you meet your mover at the pickup location to point out your sales items and to assure your mover collects all of your purchases.

It is the buyer’s responsibility to remove merchandise purchased without damage to property. Any damage will be corrected to the satisfaction of the property owner by the buyer. Buyers who are unfamiliar with the requirements of moving or disassembling items should arrange for professional assistance.

After the scheduled removal, items left onsite will be considered abandoned. Our clients are very concerned that the space be left empty and you will be charged a removal fee for items left onsite. NO refunds or chargeback's will be granted due to a lack of removal at the designated times.

All merchandise is sold "as is, where is". There are no warranties expressed or implied and no guarantees. All sales are final. Please inspect items when available and bid accordingly.

The unique nature of our business, allows us to quickly remove, amend or add items to the catalog. Occasionally, the catalog may change after being posted for online bidding. The event administrator reserves the right to add or remove items from the event. Split or combined lots.

If the description does not match the photograph, there is an error. You are bidding on the described item not the picture. Please notify our customer service team if you believe an item is incorrectly photographed.

Your account has been temporally flagged by our automated system. There are many reasons why your account may have been flagged. Please  notify our customer service team for details of your account.

Mistakes happen. After you submit your bids, you are presented with a verification page. Please confirm your bids prior to proceeding. If after the confirmation page you mistakenly increase your own bid, place your bidder number in the bid field, or make a typo, you must immediately notify our customer service team.

You must submit mistakes for correction to the customer service team prior to the item closing. We will not reverse bids after the item has closed, there can be no exceptions.

Many bidders routinely increase their own bid to price an item out of reach of other bidders. Please review your bids once submitted. If you did not intend to increase your own bid, you must submit your mistake immediately for correction to the customer service team. We will not reverse bids unless you contact the customer service team immediately. We will not reverse bids after the item has closed, there can be no exceptions.

NO, Remember - Bidding on an item is a contract. Once you place a bid you have told Rasmus.com, "YES PLACE MY BID", additionally, you have taken the high bid away from someone else. You cannot back out of bid you placed AS IT EFFECTS EVERY OTHER BIDDER ON AN ITEM.

Go to the online catalog and select Review Bids. Enter your Bidder Number and Password then “review bids” If you are the high bidder and did not receive a confirmation email notify our customer service team.

At the conclusion of the sale you will be immediately notified by email. Bidders who have two failed attempts to process their charges will have their bidding account suspended. If you account is in default the administrator will have the option of reselling, removing, storing or abandoning, at the expense and risk of the purchase, items not paid for and/or removed within the specific time.

The buyer agrees to pay all deficiencies, legal, collection; transportation and storage expenses associated with delinquent accounts or abandoned items.

If an item is not available for pickup, the buyer must, notify our customer service team within 24 hours of the pickup date. After 24 hours, the buyer agrees that no adjustment or refund will be made. Any item unavailable for delivery may be exchanged for a like type item. Rasmus’ and the Seller's liability is limited to the bid price, applicable buyer’s premium and sales tax for an item.

We understand that not every question can be answered in this format. Some questions require answers beyond what we can provide in a FAQ. If you have a question that is not answered here, please contact our customer service team we will promptly reply to your question and may include in future updates for or frequently asked questions.