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First Time Buyer
Taxes & Fees
Payment
User Features
How to Sell
First Time Buyer
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How Do I Bid On or Buy an Item?
How Do I Find My Invoice?
Registration
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Why Can't I Log In?
How Do I Register for an Auction?
How Do I Register to Bid for a Specific Auction?
How Do I Change My Email Address?
Why Isn't My Credit Card Being Accepted?
I Don't Have a Cell Phone, Can I Register for an Auction Without One?
Bidding
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I Did Not Bid On An Item.
How Can I View What I Have Already Bid On? How Can I View What Items I Am Currently Winning?
What is a Max Bid?
How Do I Place A Max Bid?
What is a Thunder Bid?
Taxes & Fees
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What is a Buyers Premium?
How Do I Submit My Tax Exempt Certificate?
Payment
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How Can I Delete My Credit Card?
When Do I Get Charged for My Items?
Why Isn't My Credit Card Being Accepted?
How Do I Change or Add a Credit Card?
Which Credit Cards Are Accepted?
How Do I Get a Refund?
Pickup
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Do You Offer Shipping?
How Will I Be Notified About the Items I Have Won and the Removal for the Items?
What Happens at the Removal?
What If I Cannot Remove My Items At The Removal Time?
User Features
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How Can I Search For a Particular Item?
Can I See the Items In Person Before Bidding?
How Can I See Information for an Auction That Already Closed?
How to Sell
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